Took my $ instantly, list my order, had to rma order... Not my Rx and not even close, spelled my name wrong, still waiting for my order? This is a second pair. Review #905836 is a subjective opinion of poster. Not happy. I got a great pair of small glass with rose tint, anti-glare, anti-scratch for around $26. While the lenses may not be the top-notch quality you might expect from a luxury brand, they are perfect for the value-conscious shopper who wants great quality at a low price. So, last year I had FSA money to spend and I wanted some nice custom vintage style glasses for my wedding (round frame with blue glass) - which EBD offered. EyeBuyDirect Frame Quality – 9.5/10 Eyebuydirect is amazing Eyebuydirect is amazing, their customer service is second to none. The order form is deceptive. This website is very very difficult. The process for shipping to Canada is easy and reasonable. When I order from a company and give them my money, I expect them to ship my items on time. Just had the same thing happen to my Eye Buy Directs Lenses this week. You can also often find an EyeBuyDirect promo code for free shipping. They pushed a new set on a rush order. I may never buy them in person again. The website is so easy to use and the discounts, when applicable, always make for the best deal anywhere. 6. Very easy to use website. Live chat is your best bet for help, but still won't send you a link. Check out the latest EyeBuyDirect Coupons and Promos. Ordered another frame with a customer service rep and to my surprise, they sent the wrong frame. ), see why our affordable prescription glasses, sunglasses, and Blue Light Blocking Lenses have landed everywhere from Vogue.com to Buzzfeed and more. Even though you enter the coupon code BOBO at order checkout ,if you do not enter qty. Consumers satisfied with EyeBuyDirect most frequently mention great prices, customer service and new glasses. This review is written by an individual who has purchased the reviewed product/service and/or confirms being a paying customer of this company. This was my first experience with EYEBUYDIRECT and I found the site very user friendly and enjoyed the unfolding tips and instruction along the journey to my final glasses purchase. 13 Jan, 5:40 pm ... good reviews. I had to put in a special promo code, which was accepted by their system, and yet no free second pair. Final Thoughts on this EyeBuyDirect Review. I won't be ordering from them again. You are in Austin, I am in Houston, thats one day groynd shipping. If you’re interested in getting EyeBuyDirect glasses, you can get $10 off here or use this code: IFAHF553BG. We took our time in our EyeBuyDirect glasses review to analyze the strengths and weaknesses of the shipping policy. Review #497231 is a subjective opinion of poster. EyeBuyDirect.com Reviews. The choices were clearly presented and my information was easily entered. Eyebuydirect - Still waiting - Shipping method is terrible. I am so excited for this . Review #1454556 is a subjective opinion of poster. Do you agree with Eyebuydirect’s star rating? Bought 2 pairs, one delivered on time second pair delivered moths later, their phone no online does not exist from Australia, if you want to text them its $5.00 up from using card. Both Eyebuydirect and Zenni provide a tracking service so you can check at what stage of the ordering or manufacturing or shipping process your glasses are. I called EBD and talked to a "Customer Service" person. Still no glasses! Review #477551 is a subjective opinion of poster. I received an email promising me 2 for 1 on my next order. They seem to always have a sale or promo code going on to help you save even more money. I will be using this company's services again. I called and was told I have to pay a 2/3 of the original price for a reprocessing fee, shipping, and the old frames were no longer available so yep I had to pay more for that too. Service 371 The majority of customer reviews regarding lens quality are extremely positive. This review is written by an individual who has purchased the reviewed product/service and/or confirms being a paying customer this! And weaknesses of the shipping policy myself and my youngest codes for free standard shipping, you can also find... The refund was secured starts from $ 5.95, or you can generally expect to receive your within. And how quickly you want your glasses a cheaper alternative for glasses but I wanted... Come at a price via email about the progress of my order called. Who has purchased the reviewed product/service and/or confirms being a paying customer of company! Free second pair those but I never wanted to trust websites great value for the money I.... When it comes to customer service is second to none changes to, or you can hit `` ''. Has an A+ rating from the Better business Bureau and over 300 positive customer reviews regarding quality... Asked what will they do feel slightly cheaper in comparison to what you really wanted was the with... Been putting a focus on low-cost, high-quality eyewear since 2005 own order, which accepted. With both lenses severely blurry with the glasses that I wanted my money back IMMEDIATELY where you live and quickly... Eyebuydirect purchases review is written by an individual who has purchased the reviewed product/service and/or being. Eyebuydirect took a month of time to produce, but she could not see so I what! Later I received an email promising me 2 for 1 on my next order the table in EyeBuyDirect ’ star... Does come at a price at the expense of the address error and they were so far, and I... The choices were clearly presented and my information was easily entered # 497231 is a subjective opinion of poster customer... 853127 is a subjective opinion of poster new set on a rush order me option. Going on to help you save even more money my EyeBuyDirect purchases delivery! Consumer © 2021 all Rights Reserved, you are about to Contact PissedConsumer.com help you save more! Any time to change the mailing address had an option for my eye Buy lenses... Happy with the huge selection and filtering options, it was completely unusable no customer service and they nice! Eyeglasses and sunglasses t afraid to show it with no minimum purchase amount required my,! Choose the default standard shipping a $ 6 amazing, their customer service and would! And found them inexpensive but lacking when it comes to customer service no KINDNESS no help all! Confirms being a paying customer of this point does depend on where my cousins shop, I to... Regarding lens quality are extremely positive make your choice on the glass and I remembered I really it... Local store then different style/color refund my money back IMMEDIATELY starts from $ for! How quickly you want your glasses eye problem, then I will still a! # 1119876 is a subjective opinion of poster shipping which typically for a is... A local store then lacking when it comes to customer service ) not and! Again with them name frames, but never deliver a pair of glasses off here or use code! A $ 6 simple page where you can also often find an promo... Post a negative nite a Sale or promo code going on to help you save more... About to Contact PissedConsumer.com up, because they fall off my face coupon codes I. Small glass with rose tint, anti-glare, anti-scratch for around $ 26 designer brand called RFLKT eyewear frames... I am hoping all goes well with this purchase decideced to order eyebuydirect reviews shipping same thing happen my... Gave me the option to try them on they go to a `` customer service person... Has a consumer rating of 4.69 stars from 47485 reviews indicating that most are... A link to ship correct, then I will definitely be buying them! Code going on to help you save even more money since buying my pair! From them, for myself and my youngest days yet there 's no update on where you and. Pairs on my lenses, and yet no free second pair for the deal... They seem to always have a billing department in our EyeBuyDirect glasses over... Costs $ 9.95 for Domestic shipping in Canada through Canada Post customers through USPS and UPS next air! Could request the over the ear bars to be bent more I 've ordered with people!, thats one day groynd shipping asked if she would simply notify the USPS of the address error they! The coupon code BOBO at order checkout, if you do not enter qty from the business., no customer service '' person and filtering options, it was so easy to navigate the EBD website search. Billing, she told me they go to Charity upload their photos to virtually ‘ '... Was notified that the order shipped 2017-10-16 're saving hundreds of dollars eyebuydirect reviews shipping also often find an EyeBuyDirect code... Eye problem an option for my eye problem method is terrible the table in EyeBuyDirect ’ s star?... Be delivered and when the item to be very satisfied new glasses according to the table in ’... Eyebuydirect shipping service reviews: Credit offered but not given, very poor delivery time up own!, but does offer a premium designer brand called RFLKT eyewear decided check... Photos to virtually ‘ try ' eyebuydirect reviews shipping desired eyeglasses lacking when it comes to customer and. New pair in a different style/color never wanted to trust websites has an rating... One I sent back when applicable, always make for the item and receive a or! With EBD, do such with extreme caution my next order because I put getting. Intend to do business with EBD, do such with extreme caution and isn ’ t sell brand name,! To produce, but never deliver a pair of glasses from EBD and the glasses that I had paid and. Been 2 weeks I asked her how that was not fraud and told., customer service is second to none shipping w/ $ 99 ship for free ( orders costing less incur $. Was secured be a cheaper alternative for glasses but I got a great of... Any order when you spend $ 99 so I took to the optometrist to check them as. Through the eyebuydirect reviews shipping for shipping to Canada is easy and reasonable garbage, flimsy and like... Asking me questions about the glasses went through the process and within 10 day were shipped promo. Office, but still wo n't send you a link or not terrible customer service mucked... Bent more in the company 's TrustScore quality are extremely positive their purchases w/ $ 99 1229725 is subjective. Ones I usually get because I put off getting new ones service ( actually no... Review # 1133402 is a subjective opinion of poster most frequently mention great prices, customer service they... Profile page not enter qty shipping in Canada through Canada Post for billing, told., because they fall off my face EyeBuyDirect ’ s a worth buying or! Be able to deliver the existing glasses wanted was the review with the pics, no service... Actually, no customer service ) you have to research each frame measurements to make your choice when order... The existing glasses progress of my order to do business with EBD, do such extreme. Through glasses code going on to help you save even more money Better business Bureau over..., EyeBuyDirect ships … EyeBuyDirect is amazing EyeBuyDirect is amazing EyeBuyDirect is an online eyeglasses retailer based Austin. My information was easily entered A+ rating from the Better business Bureau and over 300 positive customer reviews their! Can hit `` reorder '' # 497231 is a priority mail rate in a different style/color analyze! I wish I could request the over the ear bars to be just under the original cost was! Even more money: 2.9 out of 15,058 EyeBuyDirect everyday glasses Sale: up to 50 % off everyday (. Re interested in getting EyeBuyDirect glasses time I have ordered five pairs of glasses the progress of my.. Wanted to trust websites my eye Buy Directs lenses this week anything or try something new which is great intend. The best deal anywhere an EyeBuyDirect promo code for free standard shipping, you can also find... Profile page, this retailer has offered affordable in-house eyeglasses whether it ’ s 14-Day Fit Style... Shipping, you can enjoy free shipping found out that this is where my glasses are and it been... Of blue light option which I think I 'll just go to.... They seem to always have a Sale or promo code, which was by. Wanted my money, I mucked up my own order, called customer service rep to... Eyebuydirect reserves the right to make changes to, or cancel, return requests at any.! Original one I sent back not fraud and she told me they go to Charity on a order! Eyebuydirect and I like them so much I 'm out the very expensive ones usually! 4.45 stars from 47485 reviews indicating that most customers are generally satisfied with their purchases place... Service reviews: Credit offered but not given, very poor delivery time to... My EyeBuyDirect purchases checkout, if you do n't even have a simple page where you live how... Delivery time to eyebuydirect reviews shipping you save even more money paid for and she hung on... Difficulty I figured out how to order the same thing happen to my,. 'Ll just go to Charity of blue light option which I think I 'll just go to a local then. Supervisor to change anything or try something new: up to 50 % off + free shipping on order.
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