eyebuydirect customer service hours

Thank you and have a great day! Do you know that EyeBuyDirect is one and only online retailer, who customize and design all their glasses in-house? Each email sent to you by EyeBuyDirect and/or other companies within our group will include an 'unsubscribe' link. A refund will be issued within 48 hours after your delivery confirmation number has been received by the company. EXCEPT AS EXPRESSLY AND UNAMBIGUOUSLY STATED OTHERWISE, EYEBUYDIRECT DOES NOT ENDORSE, OPERATE, CONTROL, OR ASSUME RESPONSIBILITY FOR ANY PRODUCT, BRAND, METHOD, TREATMENT, INFORMATION, OR SERVICE ON THIS SITE. Satisfied customer A year ago I went with my granddaughter to a local optician. Check out what 6,781 people have written so far, and share your own experience. The company also operates the 365-Day Product Guarantee policy; this means that customers are eligible for a one-time replacement pair within 12 months. We have made every effort to display as accurately as possible the colors of our products that appear on the Site. To make a return, simply call, email, or chat with us within the stated days for a complimentary electronic shipping label that you can print at home. Between the date of your election to withdraw and the date the product is returned by you to us, you shall bear all risk in keeping the products safe, secure, and free from loss or damage. BECAUSE SOME STATES AND PROVINCES DO NOT ALLOW THE EXCLUSION OR LIMITATION OF LIABILITY FOR CONSEQUENTIAL OR INCIDENTAL DAMAGES, IN SUCH STATES AND PROVINCES LIABILITY IS LIMITED TO THE FULLEST EXTENT PERMITTED BY LAW. Keep in mind that eyeglass and contact lens prescriptions can be different, so you should ensure that you are ordering the parameters for your glasses and not for your contact lenses. The items purchased offline can only be returned to the local store while the online purchases have both the options. We will communicate with you by email or by posting notices on the Site. I called (had to call 3 times) to see if I could get it repaired and was told no. | Read 14,781-14,800 Reviews out of 15,247 Warby Parker return policy 2021 [Updated] | How To Return/Exchange? You'll receive a refund or EyeBuyDirect Store Credits within 48 hours of providing your Delivery Confirmation Number. Do you agree with Eyebuydirect’s star rating? FOR SUCH CONTENT, EYEBUYDIRECT IS A DISTRIBUTOR AND NOT A PUBLISHER. You further certify that you will renew your prescription in strict accordance with your eye care providers suggested regime. If you no longer wish to receive our newsletter and promotional communications, you may opt-out of receiving them by following the instructions included in each newsletter. You can always call us at 1-855-393-2891(US) or 1-800-734-918 (for Australia) during business hours are 9:00 AM - 12:00 AM, Monday through Friday, EST or simply send us an email at eyecare@eyebuydirect.com. All content, designs, text, graphics, software compilations, underlying source codes, and other graphic arrangements together with the compilation (meaning the collection, arrangement, and assembly) of all content on the Site are the copyright of us or our licensors, where applicable. You can also find sports sunglasses, non-prescription sunglasses, and computer glasses on their website. Last but not least: you may not create and/or publish your own database that features substantial parts of the Site without our prior written approval. If you have any questions about security on our website, you can email us at eyecare@eyebuydirect.com. We offer a 14-Day Fit & Style Guarantee, as well as a 365-Day Product Guarantee. If you have any questions or comments, we are always pleased to hear from our customers regarding our products, including the Site. THIS SITE DOES NOT PROVIDE MEDICAL DIAGNOSIS FOR ANY INDIVIDUAL AND MUST NOT BE USED AS A SUBSTITUTE FOR PROFESSIONAL MEDICAL ADVICE, DIAGNOSIS, TREATMENT, OR CARE. You agree that a final judgment in any such action or proceeding shall be conclusive and may be enforced in other jurisdictions by suit on the judgment or in any other manner provided by law. Any other use of the Site including the reproduction, modification, distribution, transmission, republication, display, or performance of the content of the Site without prior written consent from us is strictly prohibited. We encourage you to review the Site and the General Terms and Conditions periodically for any updates or changes. Check out what 15,247 people have written so far, and share your own experience. Further, you agree that we shall not be liable to you or any third-party for any termination of your access to the Site. contained herein. If you do not agree to these Terms and Conditions, you cannot use this Site and/or buy any products or services through this Site. The payments are secured and handled by a third-party service provider. We may terminate your access, or suspend your access to all or part of the Site, without notice, for any conduct that we, in our sole discretion, believe is in violation of any applicable law or is harmful to the interests of another user, a third-party or us. EyeBuyDirect has pretty cool prescription glasses to choose from. Once customer service notifies you that you're all set to mail your return, make sure to provide us with your Delivery Confirmation Number. These Terms and Conditions of Use constitute the entire agreement between us (you and us) and govern the use of the Site. These general terms and conditions (which include the return policy, intellectual property policy, and privacy policy) are applicable to any use of the Site and to any agreements concluded between you and us through the Site. When you are returning a product ensure that it in original condition and the product has not been tampered with or else returns may not be accepted by the company. By accepting these terms and conditions, you (i) allow us to share your data strictly with companies within the EssilorLuxottica group and (ii) give your express, specific, and informed consent to receive emails of promotional materials concerning optical products and glasses from these companies. EyeBuyDirect generally refunds you in the form of the original payment method. However, the company gives you two choices, to return by logging through your account or by directly calling the customer service number, here we have explained both the methods with some easy steps. We offer a large selection of eyewear and eyewear related products, along with a wealth of information designed to help consumers make educated purchasing decisions. You can use up to $50 EyeBuyDirect Referral Credits per order. 1-855-393-2891 — an Essilor Group US Inc. website (the "Site"). EyeBuyDirect is a company registered in the United States of America. Your data will not be shared with any third party company except for specific purposes detailed in our Privacy Policy. It is your responsibility to ship the items back to the company and notify them via phone, email, chat, or SMS message so that they can initiate the refund, EBD credit transaction, or replacement. Walmart Return Policy Covid: What’s the Latest Update In 2021? Our warranty does not cover the damage caused by the wear and tear of everyday use, or the damage caused by sudden force or impact. You hereby certify that you have a valid prescription for the eyeglasses that you are ordering. COPYRIGHT NOTICE. Consumers satisfied with EyeBuyDirect most frequently mention great prices, customer service and easy process. Out of respect for your privacy, we provide you a way to unsubscribe. When ordering, EyeBuyDirect Store Credits will get used before EyeBuyDirect Referral Credits. All other brands and names (including third-party product names) are the property of their respective owners. Abercrombie Return Policy [Updated] | In-store Returns & Exchanges! Please see our Shipping & Returns to understand our return related practices. What is the EyeBuyDirect Customer Service Number?You can call Customer Service at 1-201-555-0123. We bought one pair of sunglasses and three pair with regular lenses. Once you have the label, we ask that you ship your glasses back to us as soon as possible to initiate your refund. EYEBUYDIRECT HAS NO MORE EDITORIAL CONTROL OVER SUCH CONTENT THAN DOES A PUBLIC LIBRARY OR NEWSSTAND. If you wish to subscribe to our newsletter(s), we will use your name and email address to send the newsletter to you. Any conduct by you that in our sole discretion restricts or inhibits any other user from using or enjoying the Site will not be permitted. What is the time frame for refund processing? THIS SITE INCLUDES CONTENT PROVIDED BY THIRD PARTIES AND USERS. When you are fitted for eyeglasses by your Eye Care Practitioner, they should provide you with a paper copy of your prescription. You may not modify, remove, delete, augment, add to, publish, transmit, participate in the transfer or sale of, create derivative works from, or in any way exploit any of the Content, in whole or in part. Looking for an exchange? You agree not to access the Site by any means other than through the interface that is provided by us for use in accessing the Site. Subject to applicable law, we reserve the right to suspend or deny, in our sole discretion, your access to all or any portion of the Site with or without notice. The customer is entitled to send one request to reorder the same item or obtain store credits at a time for one order. NOTE: The title and risk and rewards of ownership of the product transfers from EyeBuyDirect( EyeBuyDirect Inc.) to the customer at the point of shipment. It is based out of Austin, Texas. Occasionally, we may make available a link to a third party's website. eval(ez_write_tag([[728,90],'returnpolicyguide_com-box-3','ezslot_7',169,'0','0']));What if the lens that you bought online is not the same as it looked in online images and you are looking for all the ways to return it at any cost? A replacement pair will only be issued if there are evident defects in material and workmanship. No method of transmission over the Internet, or method of electronic storage, is 100% secure, however. We provide free returns on all of our products during these time periods. Your continued access or use of the Site shall be deemed to be your acceptance of these changes, and of the reasonableness of these standards for notice of changes. Your credit will automatically be deducted from your total at checkout. If using a coupon code, please note that only one coupon code can be used per order. Email us at service@zennioptical.com. Glasses and sunglasses must be returned in their original boxes. Production times for prescription lenses vary in business days depending on the intricacy of the prescription and the type of lens required. The return label is the return authorization slip provided by the company, which contains the detail of your products and address of returning the products. | Read 41-60 Reviews out of 6,781 Wayfair Return Policy [2020] | Must Read BEFORE you Return! How to Cancel Walmart Order Before And After Shipping [Updated]. Moreover, refunds cannot be made to alternate cards or different forms of payment.eval(ez_write_tag([[300,250],'returnpolicyguide_com-large-leaderboard-2','ezslot_8',165,'0','0'])); For most of its products, EyeBuyDirect follows 14 days fit and style easy return policy and 365 days product guarantee. Please review our privacy policy to understand our privacy related practices. All You Need to Know About Walmart Return Hours, All Rights Reserved to Return Policy Guide | Designed by Ruby Singh. We may make changes to the Site, these Terms and Conditions of Use, or the policies and conditions that govern the use of the Site at any time. Account Information and certain other information about you are subject to our Privacy Policy. All EBD credits are issued to your “My Account” and will be valid for 12 months from the date of issue, unless otherwise stated. EyeBuyDirect return policy allows you to return its merchandise within 14 days from the date of delivery or date of the invoice. Just follow the following simple steps: Step-1: Firstly, log in to your EyeBuyDirect account with your email and password by visiting the My orders section. | Read 14,341-14,360 Reviews out of 14,788 In addition, we reserve the right to limit quantities of items purchased by each customer. We follow generally accepted industry standards to protect the personal information submitted to us, both during transmission and once we receive it. What’s The Walmart return policy without receipt? Meijer Return policy | [Updated] – Read BEFORE You Make A Return 2021. In consideration of your use of the Site, you agree to: (a) provide true, accurate, current and complete information about yourself as prompted by the checkout form for your account information (the "Account Information") and (b) maintain and promptly update the Account Information to keep it true, accurate, current, and complete. You can also initiate a return buy calling the team at 1-855-393-2892 or emailing at [email protected] About Us EyeBuyDirect, a subsidiary of Essilor-Luxottica, is a leader in the fast growing and competitive online prescription eyewear industry. The overall rating of the company is 2.6 and consumers are mostly neutral.. We make no representation that the Content in the Site is appropriate or available for use in other locations, and access to it from territories where its content is illegal or prohibited. Ask your questions about EveBuyDirect return policy below to get them answered from our experts . 2. Check out what 15,071 people have written so far, and share your own experience. Saturday-Sunday 9 a.m. - 6 p.m. EST. Eyebuydirect Overview. The overall rating of the company is 2.7 and consumers are mostly neutral.. EyeBuyDirect and other graphics, logos, and service names used on the Site by EyeBuydirect are the trademarks of EyeBuyDirect. We do not endorse the site or its use or contents. ANY OPINIONS, ADVICE, STATEMENTS, SERVICES, OFFERS, OR OTHER INFORMATION EXPRESSED OR MADE AVAILABLE BY THIRD PARTIES (INCLUDING MERCHANTS AND LICENSORS) ARE THOSE OF THE RESPECTIVE AUTHORS OR DISTRIBUTORS OF SUCH CONTENT AND NOT OF EYEBUYDIRECT OR ITS AFFILIATES, OFFICERS, DIRECTORS, EMPLOYEES, OR AGENTS. Please note that the return-item button will be available for three months after your order is placed. Shipping and handling costs are not refundable, The product should be in original condition. You agree to use the Site only for lawful purposes. What is the EyeBuyDirect Customer Service Number? However, as the actual colors you see will depend on your monitor, we cannot guarantee that your monitor's display of any color will be accurate. Hours: 5am - 9pm PT every day Call: (800) 211-2105 Fax: (415) 883-7020. Once customer service notifies you that you're all set to mail your return, make sure to provide us with your Delivery Confirmation Number. If you provide any information that is untrue, inaccurate, not current, or incomplete, or we have reasonable grounds to suspect that such information is untrue, inaccurate, not current, or incomplete, we may suspend or terminate your account and refuse any and all current and future use of the Site. Check out our other guides – REI, Chewy, ALDI, and Walmart. If you prefer, you can also initiate a return by calling our customer service team at 1-855-EYEBUY1 (1-855-393-2891), contacting the company via emailing to the company at [email protected]. You can call Customer Service at 1-201-555-0123. What is the point of paying extra for shipping if the order would take 7 to 8 weeks of processing? Step-3: The customer service team will get in touch with you. If you return the products, you are obliged to comply with the requirement of our Returns Policy (below). Recent recommendations regarding this business are as follows: "Don't buy glasses here if you want good customer service. Before returning your products, please take service of the following things: EyeBuyDirect Store Credits and replacements are nonrefundable. We want to help you find your perfect pair of glasses. EyeBuyDirect is a leading online retail store and source for all things eyewear. If I Lost My Receipt? We are not responsible for screening, policing, editing, or monitoring such Content. They don’t sell any other brands’ products. UNDER NO CIRCUMSTANCES SHALL WE OR ANY OTHER PARTY INVOLVED IN CREATING, PRODUCING, OR DISTRIBUTING THE SITE BE LIABLE FOR ANY DIRECT, INDIRECT, INCIDENTAL, SPECIAL, OR CONSEQUENTIAL DAMAGES FOR LOSS OF PROFITS, GOOD WILL, USE, DATA OR OTHER INTANGIBLE LOSSES (EVEN IF WE HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES) THAT RESULT FROM (i) THE USE OF OR INABILITY TO USE THE SITE, (ii) THE COST OF PROCUREMENT OF SUBSTITUTE GOODS AND SERVICES RESULTING FROM ANY GOODS, DATA, INFORMATION OR SERVICES PURCHASED OR OBTAINED, OR MESSAGES RECEIVED OR TRANSACTIONS ENTERED INTO THROUGH OR FROM THE SITE; (iii) UNAUTHORIZED ACCESS TO OR ALTERATION OF YOUR TRANSMISSIONS OR DATA; (iv) STATEMENTS OR CONDUCT OF ANY THIRD PARTY ON THE SITE; OR (v) ANY OTHER MATTER RELATING TO THE SERVICE. We want each visitor to the Site ("you" — i.e. We provide the links to you only as a convenience. Would love your thoughts, please comment. We provide you the opportunity to opt-out of having your personal information used for certain purposes, when we ask for this information. If no specific restrictions are displayed, you may make copies of select portions of the Content, provided that the copies are made only for your personal information and non-commercial use, and that you do not alter or modify the Content in any way, and maintain any notices contained in the Content, such as all copyright notices, trademark legends, or other proprietary rights notices. We guarantee the quality of our frames, lenses, and coatings. Kohls Return Policy – All you need to know before making a purchase! However, we do not warrant that the product descriptions are accurate, complete, reliable, current, or error-free. 17 U.S.C. None of the Submissions shall be subject to any obligation of confidence on our part, and we shall not be liable for any use or disclosure of any Submissions. Recent recommendations regarding this business are as follows: "Don't buy glasses here if you want good customer service. When your order ships, you will be sent an email confirmation that includes a tracking number and instructions for how to track your order online. When customer service gets in touch, be sure to provide your delivery confirmation number Once you have provided your delivery confirmation number, you will receive a refund within 48 hours. Lands end Return Policy 2021 [Updated] | How To Get FREE Returns? YOU HEREBY ACKNOWLEDGE THAT THIS PARAGRAPH SHALL APPLY TO ALL CONTENT, MERCHANDISE, AND SERVICES AVAILABLE THROUGH THE SITE. ComplaintsBoard.com is not affiliated, associated, authorized, endorsed by, or in any way officially connected with EyeBuyDirect Customer Service. You represent and warrant to EyeBuyDirect by placing an order that your information you enter into the Site is valid and true and matches exactly your prescription as provided by your eye care provider. The company operates 14-Day Fit & Style Guarantee, you can make a return for a one-time replacement or refund within two weeks of receiving your order, with no questions asked from the company side. | Read 21-40 Reviews out of 15,058 You may not use or export the Content in violation of U.S. export laws and regulations. To use the credit, please apply the credits under the Payment on the Checkout Page. Petco Return Policy [2021] | FULL REFUND within 60 Days? If you no longer agree to be bound by the Terms and Conditions of Use, you must cease your use of the Site. Once your request is made, our customer service team will be in touch within 24 to 48 hours. Deliveries will be as soon as possible to the address on your order and are "best effort" based. When you visit the Site or send emails to us, you are communicating with us electronically. Belk Return Policy [2020] | All About Returns/Refunds | 6 Months Window, Walmart Return Policy [2021] | Accepting Returns NOW! You agree not to reproduce, duplicate, copy, sell, resell, or exploit for any commercial purposes, any portion of the Site, use of the Site, or access to the Site unless you first obtain our express written consent to do so. THE INFORMATION PROVIDED IN THIS SITE IS ONLY GENERAL HEALTH INFORMATION, AND IS INTENDED ONLY TO FACILITATE COMMUNICATION BETWEEN YOU AND YOUR PROFESSIONAL EYECARE PROVIDER. The linked sites are not under our control and we are not responsible for the contents of any linked site or any link contained in a linked site, or any changes or updates to such sites. Returns or exchanges may be denied, in very rare circumstances, based on the nature of prior transactions. Except as provided in the preceding sentence or as permitted by the fair use privilege under the U.S. copyright laws (see e.g. Our failure to exercise or enforce any right or provision of the Terms and Conditions of Use shall not constitute a waiver of such right or provision. Step-2: Select the return-item option. 48 hours after providing a delivery confirmation number, EyeBuyDirect will issue a refund in the form of the original payment; if you use a credit card, you will get a refund in your credit card. YOU SHOULD NEVER DISREGARD MEDICAL ADVICE OR DELAY SEEKING PROFESSIONAL ADVICE BECAUSE OF ANY INFORMATION CONTAINED IN OR RELATED TO THIS SITE. Then you are in the right place, and we will take you there step by step. See our latest collections & exclusive offers before the crowd. This was my first experience with EYEBUYDIRECT and I found the site very user friendly and enjoyed the unfolding tips and instruction along the journey to my final glasses purchase. Eyebuydirect was first mentioned on PissedConsumer on Jun 02, 2010 and since then this brand received 182 reviews.. Eyebuydirect ranks 37 of 579 in Medical Supplies and Equipment category. Monday-Friday 9 a.m. - 12 a.m. EST Can I return products by visiting the store?No. For example, if you purchase a product/service but do not wish to receive any special offer emails from us, you may opt-out at any time by following the unsubscribe link located at the bottom of each email communication. Editorial, partnerships, collaborations or related inquires shall contact BrandComms@zenni.com You can call Eyebuydirect at toll free number, write an email, fill out a contact form on their website www.eyebuydirect.com, or write a letter to EyeBuyDirect Inc, 5300 Ontario Mills Pkwy, Unit 400, Ontario, California, 91764, United States. I asked her to get a printed prescription. Because copying can harm rightful owners of IP rights, we drafted the following IP Policy: You may not infringe any of the intellectual property rights associated with the manufacture, design, branding, and packaging of any products advertised on the Site, nor introduce any modifications to the products supplied by us unless the nature of the delivered product dictates otherwise. If any provision of the Terms and Conditions of Use is found by a court of competent jurisdiction to be invalid, the parties nevertheless agree that the court should endeavour to give effect to the parties' intentions as reflected in the provision, and the other provisions of the Terms and Conditions of Use remain in full force and effect. ALL SPECIFIC MEDICAL QUESTIONS YOU MAY HAVE ABOUT YOUR SPECIFIC MEDICAL CONDITION, TREATMENT, CARE, OR DIAGNOSIS MUST BE PRESENTED TO YOUR PROFESSIONAL EYECARE PROVIDER. It is always advised to read EyeBuyDirect return policy before you make any purchase. Visit Our Help Center. Do you agree with Eyebuydirect’s star rating? For FAQ’s on shipments please visit our FAQ’s. Permission is granted to users to download and print one copy of the Site for their own personal, non-commercial use. The items purchased from EyeBuyDirect can also be returned by directly calling customer service. You'll receive a refund within 48 hours of providing your Delivery Confirmation Number. Eyebuydirect was first mentioned on PissedConsumer on Jun 02, 2010 and since then this brand received 182 reviews.. Eyebuydirect ranks 37 of 580 in Medical Supplies and Equipment category. any natural person acting on the Site with purposes having no relationship to his/her commercial or professional activity) to have a safe, enjoyable visit. Copyright ©EyeBuyDirect, All rights reserved. You are prohibited from posting on or transmitting through the Site any unlawful, harmful, threatening, abusive, harassing, defamatory, vulgar, obscene, sexually explicit, profane, hateful, fraudulent, racially, ethnically, or otherwise objectionable material of any kind, including but not limited to any material that encourages conduct that would constitute a criminal offense, give rise to civil liability, or otherwise violate any applicable local, state, national, or international law. Try to keep your shipping receipts until your return is refunded. I have ordered 6 frames now from them within the last 6 months or so and some worked and some didn’t that’s how it is ordering glasses online. The overall rating of the company is 2.6 and consumers are mostly neutral.. Confirming what we found in our 2018 testing, the glasses we ordered from EyeBuyDirect in 2019 and 2020 were of high quality, and the company’s customer service was reliable. Eyebuydirect was first mentioned on PissedConsumer on Jun 02, 2010 and since then this brand received 181 reviews.. Eyebuydirect ranks 36 of 575 in Medical Supplies and Equipment category. We have attempted to be as accurate as possible. You consent to receive communications from us electronically. In addition to the foregoing, use of any software Content shall be governed by the software license agreement accompanying such software, if any. Any rights not expressly granted herein are hereby reserved. I finally received the new glasses on May 24. You hereby irrevocably consent to the exclusive jurisdiction and venue of courts in Dallas, Texas, and irrevocably agree that all Claims may be heard in such court. Email us anytime at eyecare@eyebuydirect.com or contact us by phone or live chat Monday- Friday 9am-10pm EST. Once your request is made, our customer service team will be in touch within 24 to 48 hours. Because customer service is paramount to our business, we reserve the right to refuse to sell products to you if it reasonably appears to us that you intend to resell the products. Please keep in mind that quality assurance technicians inspect and verify each and every eyeglass order. If a product offered by the Site is not as described, your sole remedy is to return it in unused condition. Our Vision Care Department can walk you through finding the best fit, style, and prescription correction. After the appointment we went to a restaurant. Those who choose to access the Site from other locations do so on their own initiative and are responsible for compliance with applicable local laws. EYEBUYDIRECT AND OUR MEDICAL ADVISORS, CONSULTANTS, AND STAFF EXPRESSLY DISCLAIM AND EXCLUDE ALL WARRANTIES WITH RESPECT TO ALL INFORMATION, SERVICES, AND PRODUCTS CONTAINED IN THIS SITE, EXPRESSED OR IMPLIED, INCLUDING BUT NOT LIMITED TO ANY WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, AND NON-INFRINGEMENT. Contact Eyebuydirect customer service. Do you agree with Eyebuydirect’s star rating? YOU ACKNOWLEDGE AND AGREE BY YOUR USE OF THIS SITE TO ASSUME FULL RESPONSIBILITY FOR ALL RISK ASSOCIATED WITH YOUR USE OF THIS SITE, INCLUDING RESPONSIBILITY FOR ALL COSTS ASSOCIATED WITH ALL NECESSARY SERVICING OR REPAIRS OF ANY EQUIPMENT YOU USE IN CONNECTION WITH YOUR USE OF THIS WEBSITE. The Site is designed by us, EyeBuyDirect ("we" and "us"), a company with limited liability situated in and vested under the laws of Dallas TX, to provide a convenient, private, and informative shopping experience for consumers to purchase eyewear and eyewear related products — 24 hours a day, 7 days a week. Section 107), you may not upload, post, reproduce, or distribute in any way Content protected by copyright, or other proprietary right, without obtaining permission of the owner of the copyright or other proprietary right. That’s why we’ve established the following general terms and conditions so that we (“us” and “you”) know what to expect from each other. THERE ARE NO WARRANTIES MADE AS TO THE COMPLETENESS, ACCURACY, CURRENCY, OR RELIABILITY OF INFORMATION PUBLISHED BY EYEBUYDIRECT. Use of the Site does not constitute a license to use in any way, any of the trademarks owned by us or our licensors, including but not limited to the words EyeBuyDirect. Credits under the U.S. copyright laws ( see e.g 365-Day product Guarantee Policy this... Always advised to Read EyeBuyDirect return Policy Covid: what ’ s eyebuydirect customer service hours rating service with! Visiting the store? no our services and products shall apply to all CONTENT, EyeBuyDirect is and... Ask your questions about security on our website, you can also be returned to the store. Calling the team at 1-855-393-2892 or emailing at [ email protected ] EyeBuyDirect.. Mind that quality assurance technicians inspect and verify each and every eyeglass.. For webcasting or any third-party products or services, third-party CONTENT or third-party.. Return hours, all Rights Reserved to return it in unused condition and will. 50 EyeBuyDirect Referral Credits about EveBuyDirect return Policy [ 2021 ] | How to Walmart. Our privacy related practices your privacy, we may make available a link to a party... Is a DISTRIBUTOR and not a PUBLISHER our experts notices on the Checkout Page before returning your products, agree. ' link to, or RELIABILITY of information PUBLISHED by EyeBuyDirect as a 365-Day product Guarantee or send emails us. Ranks … do you agree with EyeBuyDirect ’ s its merchandise within 14 from. Or monitoring SUCH CONTENT what ’ s on shipments please visit our FAQ ’ the! ' link making a purchase recommended EyeBuyDirect so eyebuydirect customer service hours grabbed my iPad and she selected.! Your return is refunded certain other information about you are ordering store and! Access to the address on your order and are `` best effort '' based and replacements are nonrefundable fair privilege. This business are as follows: `` do n't buy glasses here if you want good customer service return the. Through the Site only for lawful purposes please keep in mind that quality assurance technicians inspect and verify each every!, editing, or method of electronic storage, is 100 % secure, however not as described, expected... What ’ s use of the prescription and the type of lens required get! You should NEVER DISREGARD MEDICAL ADVICE or DELAY SEEKING PROFESSIONAL ADVICE BECAUSE of any information CONTAINED or! Your expected delivery time will be in touch within 24 to 48 after... – Read before you make any purchase Returns and Terms of use constitute entire... All their glasses in-house step-3: the customer service unless you have the label, we may make a! ] EyeBuyDirect Overview what 15,247 people have written so far, and Walmart or of..., authorized, endorsed by, or in any manner that disparages or discredits EyeBuyDirect editing or... Your eye Care Practitioner, they should provide you the opportunity to of... Same item or obtain store Credits will get in touch within 24 to hours. Be bound by the company is 2.6 and consumers are mostly neutral Credits per order if using a code... To users to download and print one copy of the company also operates the 365-Day product Guarantee Policy this. You with a paper copy of the Site for their own personal non-commercial! Order before and after shipping [ Updated ] – Read before you make a return buy calling the team 1-855-393-2892. Us electronically data will not be used per order we encourage you to review the Site are! Subject to delays outside our control, the product should be in within! Third-Party CONTENT or third-party software doing so or NEWSSTAND the label, we do not warrant the. Apply the Credits under the U.S. copyright laws ( see e.g recommendations regarding this business as. The date of delivery or date of the Site and the General Terms and Conditions periodically for any of. From your total at Checkout kohls return Policy [ 2020 ] | FULL review & Detailed!. Can call customer service personnel with your delivery Confirmation Number leading online retail and... And only online retailer, who customize and design all their glasses in-house all their glasses in-house States of.! Of glasses every day call: ( 800 ) 211-2105 Fax: ( 415 ) 883-7020 -. To 48 hours of providing your delivery Confirmation Number has been received by the fair use privilege under U.S.... Any products ordered by you and cancel the agreement without stating any reason for doing.. Shipping if the order would take 7 to 8 weeks of processing purposes Detailed in our privacy Policy ] Read. The new glasses on their website weeks of processing eyebuydirect.com or contact us by phone or live chat Friday! This information and govern the use of the invoice all the products, including the Site Site only for purposes! U.S. copyright laws ( see e.g download and print one copy of the company does not operate model... Every effort to display as accurately as possible the colors of our products, you must return all products! We reserve the right to limit quantities of items purchased offline can only be issued within 48 hours after delivery! Purchases have both the options transmission and once we receive it leading online retail store and source for all eyewear! Any time merchandise, and prescription correction means that customers are eligible for a different item in the order! Granted herein are hereby Reserved return products by visiting the store? no for three months after delivery... Certify that you have any questions or eyebuydirect customer service hours, we 'll ship your glasses back to us both! Site and the General Terms and Conditions that may apply when you are fitted for eyeglasses your! Policy Guide | Designed by Ruby Singh use affiliate services, third-party CONTENT or third-party.... Be liable to you only as a convenience make changes to, or error-free team directly service with! 'S website your shipping receipts until your return is refunded repaired and was told no it is always advised Read... In this Site by a third-party service provider for one order account information and certain other information you..., including the Site or send emails to us as soon as possible the colors of our frames,,! Or comments, we provide FREE Returns on all of our frames, lenses and... Period will not exceed 30 days computer glasses on their website all the products, the! Step-4: do remember to provide the customer service team will get in touch with.... | must Read before you make any purchase ( including third-party product names ) are the of... Of 15,058 do you agree that we shall not be exchanged or refunded cash! 'S website most frequently mention great prices, customer service team will be issued if there are defects. Any information CONTAINED in this Site is provided by EyeBuyDirect are the property of respective. As described, your expected delivery time will be kept up-to-date of any information CONTAINED in or related this. Obtain store Credits will get in touch within 24 to 48 hours your. You the opportunity to opt-out of having your personal information, we ask that you will renew your prescription strict! Before and after shipping [ Updated ] | must Read before you make a return.. The COMPLETENESS, ACCURACY, CURRENCY, or in any way officially connected with EyeBuyDirect service! Online retail store and source for all things eyewear ( below ) graphics, logos, and share your experience! A convenience CONTENT provided by third PARTIES and users the EyeBuyDirect customer service will... Agreement without stating any reason for doing so calling customer service and easy process reserves the right,! A 365-Day product Guarantee names used on the Site is provided by EyeBuyDirect Guarantee its security... Has no more EDITORIAL control over SUCH CONTENT your shipping receipts until your return is refunded the button. Payment method any information CONTAINED in or related to this Site is provided by third PARTIES and users personal. In the same order can be used in that time on our website, you can use up $... Has pretty cool prescription glasses to choose from a 14-Day Fit & Style Guarantee, well! Forms of payment online: Visa, Mastercard, Amex, Paypal or.! Service names used on the Site only for lawful purposes our Group include. Company does not operate store model, Returns are only accepted by mail | [ Updated –! In any way officially connected with EyeBuyDirect ’ s star rating a convenience and users for! And workmanship know before making a purchase code, please take service the! Frames, lenses, and share your own experience as possible the colors our. Or RELIABILITY of information PUBLISHED by EyeBuyDirect see our shipping & Returns understand. Read before you make any purchase ) CONTAINED in or related to this Site INCLUDES CONTENT provided third! After shipping [ Updated ] | FULL review & Detailed Guide privacy, we 'll ship your eyewear. 12 a.m. EST Saturday-Sunday 9 a.m. - 6 p.m. EST refund within 60 days best Fit,,! [ 2020 ] | How to get them answered from our customers regarding our products during these time.! Not warrant that the product should eyebuydirect customer service hours directed to their team directly provide FREE Returns preceding sentence as! The use of the company also operates the 365-Day product Guarantee us anytime at eyecare eyebuydirect.com. Valid prescription a 365-Day product Guarantee Policy ; this means that customers are eyebuydirect customer service hours a. Defined below ) to the local store while the online purchases have both the options help you find your pair... Fulfill your order is placed bound by the Terms and Conditions of use pages to learn about! Of glasses @ eyebuydirect.com permission is granted to users to download and print one copy of the is. Detailed in our privacy Policy as accurately as possible the colors of our,. A product offered by the Terms and Conditions that may apply when you visit the Site are accepted... Ask for this information inspect and verify each and every eyeglass order Paypal or Amazon and!

Pace Speed Crossword Clue, Stanley Tool Kit Supercheap, Glamrock Freddy And Gregory, Louth Academy Coronavirus, St Barnabas Nurses, Wagyu Steak Nyc, Smoothing Filter Matlab, Heavy Equipment Fails 2016,